Mediation & Problem Solving

Mediation and Problem Solving

MAPS, the mediation and problem solving program, is available to all faculty, staff and students of Stockton University. Mediations can be requested by e-mailing studentconduct@stockton.edu. Recruitment for new mediators occurs each Fall, with a mandatory training in January. Please contact studentconduct@stockton.edu with questions. 

It is a resolution option available to all students, faculty, and staff of Stockton University to resolve a dispute through a neutral mediator. All parties must agree to participate in the process and come to an agreement, or settlement, to resolve the conflict. If no settlement can be made, the case will be referred to the Office of Student Conduct, Ombuds Office, or Human Resources (HR). All mediations are private.

Cases which involve threat of harm to self or others, use of illegal substances on campus, disclosure of illegal activity, or reports of child, physical, or sexual abuse cannot be mediated. Sexual misconduct cases may be eligible for mediation if all parties voluntarily agree to participate and it does not involve a full investigation and/or adjudication. If such information is disclosed during a mediation, it will be referred to the Office of Student Conduct, Ombuds Office, HR, and/or Campus Police for follow up.

1. A request is submitted using by e-mailing studentconduct@stockton.edu. Once received, the mediation will be assigned to either the Office of Student Conduct or Ombuds Office, depending on the type of conflict and the make up of the participants.

2. A staff member from the assigned office will meet with the participants to review the mediation process, goals, and answer any questions. 

3. Mediators are assigned to the case.

4. Mediation will occur. If successful, a settlement agreement will be implemented. If the participants are unable to come to an agreement, the case will be referred back to its assigned office for follow up.

Any member of the Stockton community may participate in the Conflict Mediation program. Disputes between students, faculty and/or staff, and students and/or faculty/staff are eligible for mediation. 

Participants can bring an advisor or support person to the mediation, however, the advisor is not permitted to participate in the mediation. Advisors/support person(s) who do not abide by this or any additional ground rules set by the mediator will be asked to leave.

E-mail studentconduct@stockton.edu to request or refer a case to mediation. A staff member from the Office of Student Conduct or Ombuds Office will respond.

Anything! However, cases which involve threat of harm to self or others, use of illegal substances on campus, disclosure of illegal activity, or reports of child, physical, or sexual abuse cannot be mediated. Sexual misconduct cases may be eligible for mediation if all parties voluntarily agree to participate and it does not involve a full investigation and/or adjudication. If such information is disclosed during a mediation, it will be referred to the Office of Student Conduct, Ombuds Office, HR, and/or Campus Police for follow up according to University, local, state, or federal policy.

The Office of Student Conduct and Ombuds Office reserve the right to refuse taking a case to mediation.

The mediators are members of the Stockton community. All mediators attended an intensive training.

Mediators will be assigned based on their neutrality, availability, and peer relevance, i.e. students will not mediate disputes between employees.

 

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