Information Technology Advisory Board

The Information Technology Advisory Board (ITAB) serves as a visionary, planning, working, and advisory body that provides strategic guidance and recommendations to the Division of Information Technology Services. ITAB assist on the planning of resource allocation, technological priorities, and the continuous evolution of computing, information management, and communication technology across the institution.

Purpose and Responsibilities

ITAB is dedicated to fostering a forward-thinking and adaptive technology environment that aligns with the institution’s mission, ensuring that all technological initiatives enhance educational outcomes, operational efficiency, and engagement. Its key responsibilities include:

  1. Strategic Planning & Vision
    • Identifying emerging trends and innovations in IT that align with institutional goals.
    • Shaping a long-term technology roadmap that supports growth, security, and accessibility.
    • Advising on investments in enterprise-wide systems, cloud computing, and digital transformation initiatives.
  2. Resource Allocation & Prioritization
    • Assessing and recommending funding priorities for IT projects.
    • Ensuring equitable distribution of resources to enhance the user experience across all departments.
    • Evaluating IT service models to optimize cost-effectiveness and efficiency.
  3. Technology Governance & Policy Development
    • Advising on policies related to cybersecurity, data privacy, compliance, and digital accessibility.
    • Promoting best practices for responsible technology usage within the institution.
    • Supporting transparency in IT decision-making and governance.
  4. Culture of Innovation & Continuous Improvement
    • Encouraging collaboration between IT and academic, administrative, and research divisions to drive innovation.
    • Supporting pilot projects and the adoption of emerging technologies that improve teaching, learning, and institutional effectiveness.
    • Ensuring ITS services remain adaptable to the changing needs of students, faculty, and staff.
  5. Enhancing Communication & Institutional Engagement
    • Strengthening relationships between ITS and key stakeholders to ensure alignment with institutional objectives.
    • Promoting open dialogue, feedback mechanisms, and transparency in IT operations.
    • Acting as a bridge between IT leadership and the broader campus community.
  6. Commitment to Service Excellence
    • Supporting IT in maintaining a high standard of service delivery and end-user satisfaction.
    • Advising on strategies to enhance customer service, helpdesk operations, and technical support responsiveness.
    • Advocating for professional development and training to equip faculty, staff, and students with the digital literacy needed for success.

Commitment to Institutional Success

ITAB is committed to promoting a culture of innovation, flexibility, integrity, and unity, ensuring that technology remains a driving force behind institutional excellence. By fostering collaboration, advocating for strategic investments, and maintaining a user-centric approach, ITAB plays a vital role in shaping the future of technology within the institution.

Through ongoing assessment and proactive engagement, ITAB will continue to support the ITS mission of providing first-rate service and ensuring end-user satisfaction while advancing the institution’s digital transformation journey.