About the Role

The Intern Food & Beverage is responsible for assisting management in overseeing various outlets and processes daily and making sure all areas are operating efficiently.

Position Responsibilities

• Provide exceptional, enjoyable and safe experiences for guests commensurate with the demands and expectations of Ocean Casino Resort
• Assist with booking, managing, and executing all daily reservations and/or rentals
• Proactively generate new ideas and methods to improve overall customer experience and increase intent to return to the assigned outlet
• Ensures the cleanliness and physical appearance of assigned venue and surrounding area
• Prepares weekly schedules and daily timekeeping of team members
• Participates in the ordering, inventory control and security of perishable and non-perishable product
• Will learn the organizational structure and culture of Ocean Casino Resort by familiarizing themselves with the operational procedures within the department to which they are assigned
• Will have the ability to prioritize duties when faced with interruptions, distractions, and fluctuating workload
• Assist F&B Department Leaders with special projects, as necessary
• Support new and seasonal F&B departmental initiatives, including but not limited to new venue launches, onsite and offsite F&B events, etc.
• Support venue and department with operational and support tasks as necessary
• Other duties as assigned

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
• Ability to work under pressure in a fast-paced environment with multiple
• Ability to perform various job duties as related to the department they are assigned to and must have the ability to work effectively as part of a team and individually
• Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas
• Must be able to stand and walk for at least 8 hours per shift
• Must be able to lift/push/pull up to 25 pounds
• Must be able to work holidays, weekends, and flexible shift hours
• Must be flexible in scheduling and be required to work over their scheduled shift as business needs warrant
• Travel to/from work and on-site attendance to perform the essential functions of the job

What’s Required

• Ability to effectively communicate in English (Read, Write, Speak & Understand)
• Must have basic computer skills, the ability to use standard office equipment, and have effective written and oral communication skills to deliver excellent customer service to guests and co-workers
• Ability to work outside in various weather conditions is required
• Experience with point-of-sale equipment and/or computers is preferred

About the Role

The Intern Club Operations provides functional support to day club and night club operations by assisting in developing and executing our marketing and brand strategies.

Position Responsibilities

• Work closely with the operations team, performing administrative tasks and assisting with special with projects as needed
• Serve as an ambassador of HQ2 & Nolas Monitor and track inventory levels, ensuring that orders are fulfilled in a timely manner
• Assist with the development and implementation of operational processes and procedures
• Assist with the Beach club and Night club staffing levels as well as the Board Walk Pool
• Assist with marketing and promotional materials for both venues

Essential Functions

• Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise and stress related to servicing customers in a fast paced environment
• Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas
• Must be able to work holidays, weekends, and flexible shifts/hours

What’s Required

• High School or equivalent diploma
• Must have excellent PC skills including advanced knowledge of all Microsoft Office software programs
• Excellent grammar, pleasant phone manner and voice
• Must be friendly, outgoing, congenial and a team player
• Ability to effectively communicate in English (Read, Write, Speak & Understand)
• Excellent interpersonal skills with demonstrated patience, tact, and respect
• Ability to maintain composure under pressure