About the Role

The Intern Food & Beverage is responsible for assisting management in overseeing various outlets and processes daily and making sure all areas are operating efficiently.

Position Responsibilities

• Provide exceptional, enjoyable and safe experiences for guests commensurate with the demands and expectations of Ocean Casino Resort
• Assist with booking, managing, and executing all daily reservations and/or rentals
• Proactively generate new ideas and methods to improve overall customer experience and increase intent to return to the assigned outlet
• Ensures the cleanliness and physical appearance of assigned venue and surrounding area
• Prepares weekly schedules and daily timekeeping of team members
• Participates in the ordering, inventory control and security of perishable and non-perishable product
• Will learn the organizational structure and culture of Ocean Casino Resort by familiarizing themselves with the operational procedures within the department to which they are assigned
• Will have the ability to prioritize duties when faced with interruptions, distractions, and fluctuating workload
• Assist F&B Department Leaders with special projects, as necessary
• Support new and seasonal F&B departmental initiatives, including but not limited to new venue launches, onsite and offsite F&B events, etc.
• Support venue and department with operational and support tasks as necessary
• Other duties as assigned

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
• Ability to work under pressure in a fast-paced environment with multiple
• Ability to perform various job duties as related to the department they are assigned to and must have the ability to work effectively as part of a team and individually
• Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas
• Must be able to stand and walk for at least 8 hours per shift
• Must be able to lift/push/pull up to 25 pounds
• Must be able to work holidays, weekends, and flexible shift hours
• Must be flexible in scheduling and be required to work over their scheduled shift as business needs warrant
• Travel to/from work and on-site attendance to perform the essential functions of the job

What’s Required

• Ability to effectively communicate in English (Read, Write, Speak & Understand)
• Must have basic computer skills, the ability to use standard office equipment, and have effective written and oral communication skills to deliver excellent customer service to guests and co-workers
• Ability to work outside in various weather conditions is required
• Experience with point-of-sale equipment and/or computers is preferred

About the Role

The Intern Club Operations provides functional support to day club and night club operations by assisting in developing and executing our marketing and brand strategies.

Position Responsibilities

• Work closely with the operations team, performing administrative tasks and assisting with special with projects as needed
• Serve as an ambassador of HQ2 & Nolas Monitor and track inventory levels, ensuring that orders are fulfilled in a timely manner
• Assist with the development and implementation of operational processes and procedures
• Assist with the Beach club and Night club staffing levels as well as the Board Walk Pool
• Assist with marketing and promotional materials for both venues

Essential Functions

• Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise and stress related to servicing customers in a fast paced environment
• Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas
• Must be able to work holidays, weekends, and flexible shifts/hours

What’s Required

• High School or equivalent diploma
• Must have excellent PC skills including advanced knowledge of all Microsoft Office software programs
• Excellent grammar, pleasant phone manner and voice
• Must be friendly, outgoing, congenial and a team player
• Ability to effectively communicate in English (Read, Write, Speak & Understand)
• Excellent interpersonal skills with demonstrated patience, tact, and respect
• Ability to maintain composure under pressure

About the Role

The IT Intern is responsible for assisting with closing IT support tickets, software installations, installing test environments for internal testing and training, adding to our documentation library and managing special projects.

 

Position Responsibilities

• Assist staff with closing customer IT support tickets for our clients
• Assist in developing time efficiency processes and tools
• Assist with installing software
• Prepare and/or modify system and process documentation
• Research and implement various sand-box environments for testing, training, and troubleshooting
• Resolve server and software configuration issues in a team environment
• Take inbound support requests from internal and external customers

 

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
• Must be able to move throughout the Casino/Hotel areas
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
• Must be able to lift/push/pull up to 25 pounds

What’s Required

• Completion of 2 years of degree by time of internship
• Basic knowledge of PC and laptop hardware
• Basic knowledge of Microsoft Windows operating system and Microsoft Office Suite
• Basic knowledge of Windows Active Directory Services
• Ability to effectively communicate in English (Read, Write, Speak & Understand)

 

• Free meal on shift
• Training & Development
• Free Parking
• Pay Rate: $18.00 per hour