Harrah's Live Work Learn Available Positions

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Summer 2026 Available Positions

 

REPORTS TO: 

Manager Pool Shift

Supervisor Spa

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.

Responsible for ensuring that the pool area is safe and clean at all times.   Monitors all activities on the pool deck.  Responsible for enforcing pool rules and safety regulations.  Providing assistance to guests as needed.   Participates in pool rescues if needed.  May assist with Pool Attendant duties, as required.  Tests and treats pool water to maintain standards.

EDUCATION/SKILLS/EXPERIENCE:

Red Cross Certified in CPR and First Aid.  Must possess recognized lifeguard certification.  Excellent interpersonal and communication skills.   Prior customer service experience.

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.   Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.   Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.

Under the guidance of the Manager the intern will work on a variety of tasks, projects and assignments that will teach the basics of the department.   Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation.   Assist with daily tasks as assigned.  Provides prompt and courteous service to all guests.   Handles special projects for management as requested.

EDUCATION/SKILLS/EXPERIENCE:

High School diploma or equivalent.  Must be a college student working towards a degree in a Finance, Business, Marketing or Hospitality-related field.  Must have basic computer skills Excellent customer service skills.    Must be able to work in high volume/high demand environment.  Must possess good communication and interpersonal skills.

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

Dining Area Attendant- Full Time, Room Service (Harrah's Atlantic City)

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.

 

Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed.  Removes dirty dishes, glassware and silver from table and counter tops, then carries items back to the dishwashing area.  Replenishes butter, condiments, coffee, tea and refrigerated items used in the dining room.  Resets tables and performs other related duties as requested.  Makes coffee when necessary.  Service coffee bars and popcorn carts and maintains par stock levels of supplies in storage area

 

EDUCATION/SKILLS/EXPERIENCE:

Open.  Must be neat in appearance and possess pleasant personality.  Physically strong.  Able to understand and speak English.

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Total Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.

Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests.  Presents the drink order to the bartender and writes check properly while waiting for drinks to be made.  Presents the drinks to the guest.  Presents checks to the guest, accepts payment and gives change when necessary.   Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification.  Maintains clean station at all times.

EDUCATION/SKILLS/EXPERIENCE:

Open.   Ability to present change correctly and has a knowledge of guest charge procedures.  Must be familiar with tray service and knowledge of cocktail ingredients.  Ability to carry tray and stand for long periods.

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.

Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures.  Checks out guests, settles all pay folios and posts charges per established departmental policies and procedures.  Creates reservations based on established guidelines.   Issues room keys and relays instructions to Bell Person.  Dates, stamps, sorts and racks incoming mail and messages.  Blocks and dispenses rooms for arriving guests.  Maintains bank in accordance with established company and departmental policies and procedures.  Is familiar with property, services and events; answers questions and provides information as requested by guests.  Completes special assignments as requested.

EDUCATION/SKILLS/EXPERIENCE:

The ability to read, write and speak English sufficiently to perform job.   High School Diploma or equivalent preferred.  Previous hotel experience preferred.

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by demonstrating professionalism, friendliness, sophistication and confidence. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves guest issues when they exist. Is capable of opening and closing the spa and salon in the absence of a supervisor or manager if needed. Performs various administrative functions as assigned. Provides a warm farewell and thanks guests for visiting.

Responsible for the daily operations of the front desk including efficiently booking spa appointments and handling guests’ requests and questions in a professional manner. Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products.  Recommends and up-sells services and products that fit the guests’ needs. Ability to describe in an articulate manner the spa and salon offerings and their benefits and convert inquiries into booked appointments. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members.  Demonstrates respect, sensitivity and concern for guests’ needs in a professional manner.  Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle).   Maintains a clean, safe, stocked and well-organized work area. Follows proper opening and closing procedures. Assists in the training of new employees. Communicates all policies and procedures in a positive manner. Performs other duties as assigned.

EDUCATION/SKILLS/EXPERIENCE:

High school diploma or equivalent preferred. Previous call center or reservation booking experience preferred. Team player with strong organizational, customer service and interpersonal skills. Prior experience in Health Spa environment preferred. Able to handle multiple duties at once. Available to work varied hours and shifts. 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 

KEY JOB FUNCTIONS:

  • Responsible for enforcing pool rules, securing designated areas and ensuring all guests have designated wristbands for access
  • Provides assistance to guests at the pool throughout the day following their check-in at the pool desk. Distributes towels to guests.
  • Clean furniture before pool opens for the day and throughout the day as needed. Maintains cleanliness of the pool and deck areas.
  • Collect used items and dispose of properly (ie. Cups and paper items in the trash, towels in used towels carts, etc.)
  • Tests and treats pool water to maintain proper PH levels per operating standards.
  • Walk the pool deck engaging with guests to build rapport.
  • Ensures the pool counter is stocked with needed supplies and handles the delivery and allocation of pool towels both clean and dirty.
  • Remains alert to all activity occurring on the pool deck throughout their shift.
  • Treats guests with courtesy and respect at all times.
  • Remains appropriately groomed and follows established guidelines for dress code.
  • Notifies the supervisor or manager immediately of any problems at the pool requiring extra ordinary attention (ie. Guest injury, guest employee conflict, guest intoxicated etc.)
  • May perform additional duties as assigned by pool/spa management.

 

EDUCATION and/or EXPERIENCE:

High School diploma or G.E.D. certificate. Prior customer service experience required.

 

QUALIFICATIONS:

  • Excellent interpersonal and communication skills.
  • Excellent customer service skills.

 

JOB DESCRIPTION

  • Ability to lift and carry approximately 50 pounds repeatedly during a shift. · Ability to push and pull up to approximately 500 pounds on wheels. · Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking type work.
  • Tolerance to work outdoors in extreme heat for extended periods of time.
  • Visual abilities needed to effectively monitor the activity taking place in the pool area.
  • Excellent interpersonal and communication skills.
  • Prior customer service experience.

 

WORK ENVIRONMENT:

Diverse, fast-paced, requires ability to multi-task, physical demands to include standing for long periods of time and must be able to tolerate extreme indoor/outdoor heat at times.

Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

 

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an

upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist.

Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

 

Works any outlet as assigned. Conducts assigned duties according to procedure. Operates cash register and properly settles checks. Accepts cash or casino parking receipts and issues parking receipts. Able to handle monetary transactions with accuracy. In the Parking outlet, files guest’s keys and parking tickets systematically to ensure efficient retrieval of vehicles. Maintains files to properly reflect location of all parked vehicles and ensures parking tickets are properly completed by parking staff. Maintains records of total cars parked and delivered by each attendant to ensure “tip” equality. Able to stand for long periods of time.

 

EDUCATION/SKILLS/EXPERIENCE:

High school diploma. Typing and adding machine skills. Prior experience as cashier preferably in hospitality industry.

Good guest relations skills. Mathematical abilities: addition, subtraction, multiplication, and division; ability to make change for guests. Ability to read and write English.

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or

different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures, and sustains enthusiasm from one interaction to the next.   Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.   Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Total Rewards programs and card membership.   Provides a warm farewell and thanks guests for visiting.

Responsible for processing guest orders, handling cash, bagging orders, wrapping food and preparing beverages.  Assists with dressing food.  Maintains clean work area, levels of supplies and other duties at the direction of management.  Responsible for maintaining all established service standards.  Responsible for maintaining cleanliness of all front and back of house areas in the outlet.   Adheres to department and hotel policies and cashiering procedures.  Relays any guest compliments and complaints to the Restaurant Manager or Shift Manager.  Ensures that work area is clean and sanitary in accordance with the city and state health department codes.  Knows sanitation guidelines.  Participates in quarterly training and new hire training if applicable.

EDUCATION/SKILLS/EXPERIENCE:

High School Diploma or equivalent preferred.  Friendly, pleasant and courteous.

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

ESSENTIAL FUNCTIONS:

Understands and responds to internal guests needs.  Communicates in a friendly, respectful and understandable manner.  Politely gives consistent, timely and accurate information and finds answer when unsure.  Uses outlined service behaviors when encountering guests.  Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods.   Is a team player, cooperates with employees within the department as well as other departments.  Speaks positively about the company, co-workers and guests.

Receives food items and materials from food storeroom and delivers to cooks. Responsible for all items received. Visually inspects all items received and informs superior of any discrepancies. Responsible for all items received to assure good conditions are maintained. Assures that the receipt and request of all items is timely and accurate. Obtains and distributes all requested supplies as needed. Ability to be mobile in all areas of the hotel.

EDUCATION/SKILLS/EXPERIENCE:

 High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job.

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.

Responsible for the operation of assigned window, which includes, but is not limited to; currency exchanges, jackpot payouts, redemption of chips, gaming vouchers, coupons and comps.    Verifies assigned funds at the beginning and end of each shift.  Ensures accountability of all transactions through verification and documentation of exchanges.  Issues and redeems counter checks. Operates bank, if assigned according to procedures.  These banks include Main, Chip and Check. Performs cash advance and check cashing transactions.   Performs customer deposit transactions.  Performs the function of a Pit Clerk and/or Line Facilitator as assigned.   Responsible for adhering to all Anti-Money Laundering procedures.   Promotes positive interaction with Caesars guests and employees at all times.   Provides a fun-filled, entertaining environment for our guests through flawless delivery and execution of service.   Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.

EDUCATION/SKILLS/EXPERIENCE:

High school diploma or equivalent required.  Ability to read and write English.  Prior cash handling experience preferred.  Must be able to demonstrate proficiency in basic computer skills.

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 

REPORTS TO:

  

Manager Restaurant Shift

 
   

ESSENTIAL FUNCTIONS:

 

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting. 

 

Responsible for the service of snacks and maintaining the snack center area. Responsible for taking orders and serving snacks as requested. Responsible for the set-up of snack area at the beginning of each shift. Ensures that clean and sanitary conditions of snack area are maintained at all times. Communicates to Supervisor the need for food and beverage items. Responsible for handling all cash and operating cash register. Ability to operate cash register. Ability to stand for long periods of time. Completes special assignments for management as requested.

 

EDUCATION/SKILLS/EXPERIENCE:

High School diploma or equivalent required. Previous customer service experience preferred.  

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 

REPORTS TO:

 

Supervisor Caesars Rewards Regional

 
   
   
   

ESSENTIAL FUNCTIONS:

 

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting. 

 

Introduces the Caesars Rewards Tiered Card to new players, replaces lost cards for our guests.  Accurately enters new customer accounts and makes updates to accounts when necessary.  Promotes Caesars Rewards Visa program and meets monthly goals set.  Promotes Caesars Rewards App and encourages guest to download.  Builds relationships with customers to drive Caesars Rewards sign-ups along with email capture.  Ensures initial customer contact is courteous, informative, and thorough. Displays friendly, positive demeanor while collecting information to grow the Caesars Rewards database.  Keeps guest information secure and verifies accuracy.  Provides customers with accurate information about the Caesars Rewards program and property as well as entertainment offered.  Reviews player rating screens and issues complimentaries in accordance with established complimentary issuance policies and procedures for rooms, restaurants, and shows.   Batches, counts, and assigns control tickets to incoming promotional data.  Greets customers as a company representative and provides information concerning specific functions.  Assists in coordination of special promotional events.  Issues promotional amenities, redeems coupons, maintains accurate records, banks and inventory control records.  Assists at Marketing Promotions events by greeting and checking in guests, issuing prizes and other related duties as assigned by supervisor.   

 

 

EDUCATION/SKILLS/EXPERIENCE:

High school diploma or equivalent.  Ability to add and subtract numbers.  Pleasant personality, ability to deal with the public and maintain accurate records.  Pleasant and easily understood speaking voice.  Ability to receive and accept direction and instruction in a positive and cooperative manner.  Customer service and computer experience preferred.  Casino complimentary issuance experience and familiarity with player ratings preferred.  Fluent in English.  Capable of reading and writing English.

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”
 
REPORTS TO: 
Supervisor Customer Service Regional
 
 
ESSENTIAL FUNCTIONS:
Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting.  
 
Performs the following for the Atlantic City region:  The Customer Service Coordinators are responsible for answering all external and internal calls for the Caesars Entertainment, Atlantic City hotels.  Customer Service Coordinator must be well-informed, courteous team members who provide our internal and external guests with excellent customer service and support. Fielding calls and assisting customers with Front Desk, Housekeeping, Maintenance, Bell Desk requests and related transaction needs (i.e., guest disputes/cashiering, service failure concerns, service requests/orders, general information, etc). Responsible for the timely and accurate data entry and tracking of all guest inquiries and correspondence, ensuring data integrity. Sorts & distributes correspondence based on type of letter, delegating correspondence to department members for guest contact. Insures timely and accurate guest responses from assigned department members. Responsible for drafting form letters in response to standardized guest requests or complaints. Prepares correspondence, responses and coversheets for weekly distribution to the property. Continually monitors the effectiveness of database entries. Provides on-line responses in the area of customer service through various networks such as Trip Advisor, Yelp, Facebook, Twitter etc. Responds in a professional and consistent manner based on departmental guidelines.   Supports local initiatives to grow the customer email database. Maintains familiarity with all Marketing, Food & Beverage, Hotel and Casino programs, and responds to related guest inquiries. Acts as a service leader and role model championing property service programs. Maintains Customer Service files. Provides administrative support for special requests as needed. Other duties as assigned.
 
EDUCATION/SKILLS/EXPERIENCE:
High School diploma or equivalent. Casino experience or other related customer service experience preferred.  Strong administrative and organizational skills required. Familiar with social media networks. Must possess excellent written & verbal communication skills. Must be able to maintain a pleasant and professional demeanor at all times.  Proficient in Microsoft Office applications including: Word, Access and Excel.  Must type a minimum of 60 words per minute.  Fluent in English.  Ability to read and write English.
 
DISCLAIMER:
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

 

REPORTS TO:

 

Manager Restaurant Shift

 

 
   

ESSENTIAL FUNCTIONS:

 

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting. 

 

Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest’s departure and cordially thanks all guests. Completes special assignments for management as requested.

 

EDUCATION/SKILLS/EXPERIENCE:

High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. 

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

REPORTS TO:

  

Manager Restaurant Shift

 

 
   

ESSENTIAL FUNCTIONS:

 

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting. 

 

Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested.

 

EDUCATION/SKILLS/EXPERIENCE:

High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred.

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

REPORTS TO:

  

Manager Restaurant Shift

Manager Restaurant Shift

Supervisor Player Lounge

 

 
   

ESSENTIAL FUNCTIONS:

 

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Caesars Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting. 

 

Carries soiled dishes to kitchen. Replaces soiled linen and sets tables. Replenishes supply of linens, silverware and glasses in dining room and on room service carts. Responsible for changing ash trays & napkins. Sorts available dirty linen & counts previously sorted linen. Responsible for obtaining linens and ice from various locations. Completes special assignments for management above as requested.

 

EDUCATION/SKILLS/EXPERIENCE:

High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job.

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

REPORTS TO:

  

Supervisor Special Events/Promotions Regional

 
   
   
   

ESSENTIAL FUNCTIONS:

 

Responds to and consistently meets the needs of internal clients.  Supports and cultivates new ideas and methods to deliver business solutions.  Identifies ways to increase efficiencies or improve product or service.  Delivers assignments/projects on time and completes all aspects before delivering to internal clients.  Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.  Keeps track of existing products/services and/or progress on new initiatives.  Prepares project plans that aid in moving project forward.  Stays up to date with the latest developments in the profession.  Develops skills to handle increasingly complex matters.  Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.  Politely gives consistent, timely and accurate information and finds answer when unsure.  Consistently demonstrates superior customer service skills and acts as a positive role model for all internal and external guests. 

 

Assists in the development, planning and implementation of marketing events. Requests and is accountable for coin/cash/coupons, which are considered in the calculation of gross revenue, for applicable events. Assists in the evaluation of all marketing events. Assists in the formulation of theme, format and budget specifications for specific events. Determines staffing needs and work schedules necessary to implement events. Disseminates information on upcoming events to all impacted departments. Works with advertising and public relations to ensure the public is informed of events. Executes budgets for individual events, records expenditures, charts budget variances, and submits to Manager. Develops contacts at competitive properties to keep abreast of events and the market. Interfaces with impacted departments to ensure timely coordination of all events. Maintains awareness of changes in the marketplace that may impact the nature of events planned at the facility. Assists with development and implementation of operational plan and budget.

 

EDUCATION/SKILLS/EXPERIENCE:

Degree preferred in marketing or public relations. Organizational and communication skills. Three years experience in promotions, production or public relations.

 

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”