Primary Purpose:
As a Pastry Cook, you will be responsible for the preparing and serving desserts. You will also set the stage
for guest experience with your welcoming smile and service. By understanding their unique stories and
needs, you will own their experience to create WOW memories they will carry with them far and beyond
their stay with us.

Principal Duties & Responsibilities
Follow the methods of food preparation, baking method and techniques to properly prepare and serve desserts as instructed by the Chef

Set-up and operate the workstation based on pars established by the Chef and follow station set-up organization

Ensure food is stored and kept at proper holding temperatures through the use and reading of thermometers

List the preparations that should be completed for each day the night before

Monitor consistency of quality, presentation and flavor of each dish

Assemble recipes without assistance

Communicate problems to the Sous Chef

Monitor and maintain cleanliness of the work area, utensils and equipment

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience Experience Details Required/Preferred
2+ Years of Prior Relevant Experience
Pastry experience in a pastry department Preferred

Additional Requirements
Work varied shifts, to include weekends and holidays - Required
Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities
Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Ability to work under pressure

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
As a Bartender, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non‐alcoholic selections as well as maintaining the appearance of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Make and serve alcoholic and non‐alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed

Clean equipment, tools, and supplies and ensure equipment is in good working order; including, cleanliness, sanitation and appearance of the bar

Knowledgeable of menu items, liquor brands, beers and non‐alcoholic selections available

Ring poured or served beverages, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork

Provide Apprentice Bartender and Bar Porter with training and mentoring on overall function of the bar, guest service and bartending

Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar

Resolve guest complaints within scope of authority; otherwise refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Perform other job‐related duties as requested

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience Experience Details Required/ Preferred
2+ Years of Prior Relevant Experience
Experience in a bar or similar environment Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays

Experience working in a similar resort setting

Knowledge, Skills and Abilities

Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment

Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes

Able to take initiative and exhibit flexibility

Highly motivated and energetic personality

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

Primary Purpose:
As a Costumed Bartender, you will be responsible for serving alcoholic and non-alcoholic drinks while maintaining the cleanliness of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us

Principal Duties & Responsibilities
Practice teamwork and support fellow team members to create an energized, positive work atmosphere

Complies with all departmental and Company policies

Maintains a high level of personal integrity and moral conduct free of any questionable association

Practice excellent grooming and uniform standards

Creates and ensures a fresh, positive and exciting environment  where sanitation, flawless delivery and execution of product excellence and service are paramount.

Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount

Provides fast, fun, friendly, fresh, and focused service to our guests, while demonstrating leadership and teamwork to bar porters and beverage servers

Prepares ordered drinks with proper portions and ingredients

Responsible to comply with and enforce alcohol awareness laws and procedures at all times

Makes a variety of beverages, adheres to recipes

Work Experience
Experience Experience Details Required/ Preferred
6+ Months of Prior Relevant Experience
Bartending in a high-volume front bar, service bar, and/or fine
dining environment Required

Additional Requirements

Previous experience working in a similar resort setting - Preferred 

Knowledge, Skills and Abilities

Ability to work in a fast-paced environment

Ability to effectively communicate with guests, co-workers, and management

Must be able to wear and appear to be comfortable in the assigned uniform provided by the Borgata, without restrictions

Understands specified measured pouring portions with appropriate garnish, accurate pricing, use of proper glassware when making drinks and proper wine service

Possesses a thorough knowledge of mixology and drink recipes

Knowledge of operation and cleaning of various equipment including but not limited to frozen beverage machine, dishwasher, ice machine, pouring gun, and another related beverage equipment

Ability to handle all types of guest related situations

Adheres to established procedures, departmental guidelines and policies at all times, including but not limited to guest service, cashiering, portion control, sanitation and organization

Maintains established company and departmental uniform, appearance, and hygiene standards at all times

Maintains a clean and organized bar at all times. Side work, cleaning, and stocking duties must be completed as assigned and also completed in an efficient, accurate, and timely manner

Primary Purpose:
As a Fountain Worker, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable

Collect money, while following all proper cash handling and comp procedures

Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests

Pack and complete order as per guests' preference with any necessary condiments

Properly label and date products per safety and sanitation procedures

Perform opening and closing duties based upon shift assignment

Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.

Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Perform other job-related duties as requested

Additional Requirements

One (1) year of experience as a food handler in a similar, high-volume, fast paced restaurant - Preferred 

One (1) year of experience of guest service experience - Preferred 

Experience working in a similar resort setting - Preferred 

Additional Requirements

Work varied shifts, to include weekends and holidays

Knowledge, Skills and Abilities

Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment

Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines

Knowledge of health, safety and sanitation regulations

Basic computer skills and experience with varied Point of Sale (POS) systems

Able to handle multiple types of information and/or perform multiple tasks

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

Primary Purpose:
As a Dining Area Attendant, you will be responsible for maintaining the highest standards to ensure the quality and cleanliness in required areas. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their
experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Maintain the highest standards to ensure the quality and cleanliness in required areas

Keep assigned area maintained in accordance with established policies and procedures and stocked with china, glasses and condiments or food product

Keep equipment and furniture properly maintained, clean, and free of marks

Maintain cleanliness of diner tables, assists in removal of trays, wiping of tables and straightening of chairs

Sweep and vacuum flooring

Know how to dismantle clean and reassemble food service equipment

Report emergencies and maintenance needs to supervisor Perform other job-related duties as requested

Work Experience

1+ Years of Prior Relevant Experience
High-volume restaurant Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Excellent knowledge of basic kitchen equipment

Able to read, translate and execute recipes

Knowledge of soup, sauce, meat, fish, poultry, casserole, and vegetable preparations

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Ability to work under pressure

Ability to to make sound decisions immediately without supervision

Knowledge of health, safety and sanitation regulations

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

 

Primary Purpose:
It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

Principal Duties & Responsibilities
Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management

Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and
dress code of the restaurant

Greet guests promptly as they enter the restaurant

Answer phones, keep accurate count of reservations and handle reservation book

Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition

Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service

Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them

Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Work Experience

2+ Years of Prior Relevant Experience
Experience in a restaurant as a dining host - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience with Open Table system - Preferred

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Ability to take initiative and exhibit flexibility

Able to sit, stand, walk, climb, crawl, kneeling, crouching, balance etc. for extended periods

Knowledge of health, safety and sanitation regulations

Able to effectively communicate in English, in both written and verbal forms

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
As a Cook Relief- Union, you will be responsible for being knowledgeable of food products. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us

Principal Duties & Responsibilities
Ensure requisitions are processed properly and placed in designated area

Maintain solid knowledge of food products

Identify and safely use kitchen equipment

Regularly run for food and restock kitchen supplies and food items required for service

Properly label and date products to ensure safekeeping and sanitation

Assist the pantry worker, cook, master cook and chef as needed in execution of service

Work as a team, assist guests and employees with their needs and inquiries

Work Experience

6+ Months of Prior Relevant Experience
Experience working in a similar resort setting - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Knowledge, Skills and Abilities

Ability to apply basic knife skills for preparation

Maintain a solid menu knowledge and attention to detail with plate presentation

Communicate with management, chef and service staff in order to fulfill and address any issues or needs requested by guests and employees

Knowledge of health, safety and sanitation regulations

Able to take initiative and exhibit flexibility

Highly motivated and energetic personality

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
The primary responsibility of the BusPerson is to maintain the entire restaurant, including the dining room, storerooms, food pick up area, and beverage station according to established cleanliness and stock standards.

Principal Duties & Responsibilities
Work with servers to ensure proper guest service

Polish flatware, set up tables with appropriate silverware, glassware, linen, condiments, and accessories, fold napkins properly and ensure ashtrays are clean and available on tables in designated smoking areas

Clear, clean, and sanitize booth/chair cushions and tables completely, and reset with clean linens, ashtrays, votive candles, glassware, and any additional tabletop items needed

Remove dirty dishes, debris, and linens from table and bring to the kitchen for proper washing and disposing of trash in designated receptacles

Coordinate table availability and constantly communicates with Server, Hostess, and Management to ensure tables are turned efficiently

Serve water, coffee, and soft drinks, refilling when needed

Ensure that dining room floors are clean and free of debris Perform other job-related duties as requested

Work Experience

1+ Years of Prior Relevant Experience as a Bus or Food Runner - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Effective listening abilities with strong judgment skills

Knowledge of health, safety and sanitation regulations

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
As a Pantry Worker, you will be responsible for preparing and setting up food lines. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Prepare and set up line with such items as salads, seafood, appetizers, ice creams, cold meats, cheese platters, fresh fruit platters, and baskets of fruit

Consistent quality and quantity food production

Follow standard recipes according to menu

Work cold station in front or back of the house

Ensure cleanliness of cold station walk-ins and reach-ins

Adjust food inventory according to business in order to avoid over production and waste

Work Experience

3+ Years of Prior Relevant Experience Previous experience in similar position - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Knowledge of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines

Ability to read, translate and execute recipes

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Knowledge of health, safety and sanitation regulations

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
It is the primary responsibility of the Food Server to take and deliver customer orders, maintain tables, guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations.

Principal Duties & Responsibilities
Greet guests in a positive, friendly manner and make them feel welcome

Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages

Maintain table cleanliness utilizing a silent service approach Itemize bills correctly and efficiently secure payment

Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations

Anticipate the guests’ needs and respond appropriately with a sense of urgency

Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees

Work Experience

5+ Years of Prior Relevant Experience
Food and Beverage experience in a high-paced environment with food service experience - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Knowledgeable of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes

Knowledgeable of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines

Knowledge of health, safety and sanitation regulations

Knowledgeable of computers and Point of Sale (POS) systems

Able to effectively communicate in English, in both written and verbal forms

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
It is the primary responsibility of the Food/Beverage Runner to serve guests while providing courteous and prompt table side service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.

Principal Duties & Responsibilities
Greet guest in a positive, friendly manner, making them feel welcome

Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter

Describe food upon placement on the table, answering questions pertaining to the dishes

Describe menu features as needed (include changes and additions)

Communicate with expediter to ensure delivery of food to the correct table and position

Perform assigned open and closing side-work

Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service

Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area

Perform other job-related duties as requested

Work Experience

6+ Months of Prior Relevant Experience
Experience in a high volume dining restaurant as a Food Runner or Server - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Fine dining and three meal restaurant experience - Preferred

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Knowledgeable of food and menu preparation

Ability to multi-task and work well in a fast paced, team-oriented environment

Effective listening abilities with strong judgment skills

Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
The primary responsibility of the BusPerson is to maintain the entire restaurant, including the dining room, storerooms, food pick up area, and beverage station according to established cleanliness and stock standards.

Principal Duties & Responsibilities

Work with servers to ensure proper guest service

Polish flatware, set up tables with appropriate silverware, glassware, linen, condiments, and accessories,
fold napkins properly and ensure ashtrays are clean and available on tables in designated smoking areas

Clear, clean, and sanitize booth/chair cushions and tables completely, and reset with clean linens,
ashtrays, votive candles, glassware, and any additional tabletop items needed

Remove dirty dishes, debris, and linens from table and bring to the kitchen for proper washing and
disposing of trash in designated receptacles

Coordinate table availability and constantly communicates with Server,

Hostess, and Management to
ensure tables are turned efficiently

Serve water, coffee, and soft drinks, refilling when needed

Ensure that dining room floors are clean and free of debris

Perform other job-related duties as requested

Work Experience

1+ Years of Prior Relevant Experience

Experience in a restaurant as a
Bus or Food Runner - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Preferred

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Effective listening abilities with strong judgment skills

Knowledge of health, safety and sanitation regulations

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
The primary responsibility of the BusPerson is to maintain the entire restaurant, including the dining room, storerooms, food pick up area, and beverage station according to established cleanliness and stock standards.

Principal Duties & Responsibilities
Work with servers to ensure proper guest service

Polish flatware, set up tables with appropriate silverware, glassware, linen, condiments, and accessories, fold napkins properly and ensure ashtrays are clean and available on tables in designated smoking areas

Clear, clean, and sanitize booth/chair cushions and tables completely, and reset with clean linens, ashtrays, votive candles, glassware, and any additional tabletop items needed

Remove dirty dishes, debris, and linens from table and bring to the kitchen for proper washing and disposing of trash in designated receptacles

Coordinate table availability and constantly communicates with Server, Hostess, and Management to ensure tables are turned efficiently

Serve water, coffee, and soft drinks, refilling when needed

Ensure that dining room floors are clean and free of debris Perform other job-related duties as requested

Work Experience

1+ Years of Prior Relevant Experience as a Bus or Food Runner - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Effective listening abilities with strong judgment skills

Knowledge of health, safety and sanitation regulations

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

 

Primary Purpose:
As a Line Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities

Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of S.H.O.W. Service Basic Standards where product excellence and services are paramount

Strictly complies to The Borgata Employee Handbook and Policy and Procedure Manual

Establishing and maintaining the highest sanitation and guest service standards for a clean and fully functioning Borgata

Actively works to correct negative actions or incorrectly followed Borgata procedures by making the immediate supervisor or any management team member aware of such action or procedure

Follows all Health Codes (State, Federal, and OSHA requirements) and company guidelines at assigned work station

Communicates with supervisors, both verbally and in writing

Assists in training new employees in adherence with S.H.O.W. Service Basic Standards

Works steadily and accurately, paying attention to detail and in compliance with the both State and

Federal Health Department codes both State and Local and Departmental Policies and sanitation

Maintains a positive work environment and fully engages in company training
Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property

Maintains a positive work environment

Assists in other areas when directed or assigned

Maintains line by keeping line clean, replenishing food checking quality of food and notifies supervisor if there are any discrepancies in food service and quality.

Additional Requirements

Previous experience working in a similar resort environment

Knowledge, Skills and Abilities

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Effective listening abilities with strong judgment skills

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Ability to multi-task and work well in a fast paced, team-oriented environment

Able to function and act independently

Able to effectively communicate in English, in both written and verbal forms

Primary Purpose:
The Fountain Worker II will be responsible for setting the stage for guest experience with a welcoming smile and service. By understanding their unique stories and needs, the candidate will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities

Knowledgeable of selling techniques and service delivery for both alcoholic and non-alcoholic beverages and items on the menu

Take and place order, serve and garnish food and drinks efficiently and accurately in work area as applicable

Collect money, while following all proper cash handling and comp procedures

Maintain cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweepand maintain the cleanliness of the dining area without interfering with the comfort of guests

Pack and complete order as per guests’ preference with necessary condiments

Perform opening and closing duties based upon shift assignment

Unload warehouse orders and stock the orders in designated storage maintaining organization, stock and replenish suppliesand machines as needed

Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/orSecurity of all unusual events, circumstances, missing items, or alleged theft

Work Experience

2+ Years of Prior Relevant Experience

Experience as a food handler in a similar environment - Preferred

5+ Years of Prior Relevant Experience

Experience in a high-volume food and beverage environment - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Formal education with a degree in a related field or equivalent work experience - Preferred

Knowledge, Skills and Abilities

Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment

Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines

Knowledge of health, safety and sanitation regulations

Basic computer skills and experience with varied Point of Sale (POS) systems

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

Primary Purpose:
As a Bell Person, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Principal Duties & Responsibilities

Smile and greet, warmly interact with, and assist guests and hotel staff in a professional manner

Maintain a positive attitude and outgoing personality, demeanor and professional appearance

Provide a high level of guest service to all guests and co‐workers which are aligned and guided by the

Company's and Property's core service standards and brand attributes in order to provide defining moments at every opportunity

Collect, transport, deliver, and store luggage and guest items

Assist with group deliveries, group baggage, and various amenities

Orient guests to guest room and property

Complete applicable documentation, tickets, and other bell related forms

Make and receive phone calls requesting information, services and deliveries

Perform other job‐related duties as requested

Work Experience

6+ Months of Prior Relevant Experience

Guest service experience - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience in a AAA 5 diamond, Mobil 5 star, or Forbes hotel/resort setting - Preferred

Demonstrate a positive attitude, outgoing personality, and impeccable appearance standard - Preferred

Knowledge, Skills and Abilities

Knowledgeable of various hotel systems such as Opera, HotSOS, GoConcierge, VIPr, Autocab, Autobells, CVPS, and others

Knowledgeable of handheld mobile application devices

Able to effectively communicate in English, in both written and verbal forms

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well‐groomed appearance adhering to company standards

As a Parking Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services

Collect a vehicle claim check and retrieve the guest’s vehicle for their departure

Accommodate guests requiring special assistance and aid

Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance

Assist in regulating the movement and flow of vehicles to avoid traffic congestion

Answer guest questions about hotel registration, restaurants, events, activities, and attractions

Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty

Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

Assist bell persons with the movement of luggage as necessary

Work Experience

2+ Years of Prior Relevant Experience

Experience working in a service related positions - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Bilingual - Preferred

Knowledge, Skills and Abilities

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

It is the responsibility of the Bar Porter to stock all glassware, condiments, beer, paper products and other necessary items needed for efficient operation within beverage outlets while performing excellent guest service.

Principal Duties & Responsibilities

Stock and serve assigned beverage outlets, maintain assigned levels of inventory, including delivery and stock of glassware, condiments, packaged beverages, paper products, and other necessary items

Maintain cleanliness of beverage areas including all related assigned bar equipment, tools, supplies, trash removal, deep cleaning, sanitation and work area, to include cleaning refrigerators, countertops, and mopping floors

Complete required paperwork including bar transfers and dry stock deliveries

Maintain pars of liquor, beer, and supplies in cooler and dry storage area, order as needed

Responsible for set-up and breakdown of portable bars in designated areas

Ensure use of correct freight elevators and delivery routes to designated hotel areas and beverage outlets

Organize and maintain beverage pump room areas, including pump room products, storage rooms, and warehouses, and identify non-stock items and alert management as necessary

Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Perform other job-related duties as requested

Work Experience

6+ Months of Prior Relevant Experience

Food service experience - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Effective listening abilities with strong judgment skills

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Knowledge of health, safety and sanitation regulations

Able to effectively communicate in English, in both written and verbal forms

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

The Asst Pool Supervisor will be the heart of our guest experience, setting the tone with your warm welcome and exceptional service. By connecting with each guest and understanding their unique needs, the candidate will create unforgettable WOW moments that leave lasting memories, ensuring their experience stays with them long after they've left.

Principal Duties & Responsibilities

Supervise the daily operations of the pool, including monitoring/meeting safety standards, service delivery, cleanliness, ambiance, work with supporting departments and meet maintenance needs

Responsible for the hiring, coaching, issuing discipline, training, and accountability of all employees in the operation to include supporting departments

Respond to and assist with incidents/accidents and involve security for support and completing applicable reporting, ensure departmental compliance regarding company, state/local and Health

District polices, inventory control, loss prevention, Risk Management and security

Ensure timely and professional resolution to guest and employee related challenges and/or concerns

Participate in ongoing training, communicate company policies and objectives and support their implementation

Ensure employee satisfaction through recognition, career development, and organizational teamwork to uphold positive morale

Maintain efficient staffing and supply levels needed to provide superior service and maximize revenue opportunities

Implement and maintain Continuous Improvement initiatives to drive efficiency and growth

Work Experience

2+ Years of Prior Relevant Experience - Preferred

1+ Years of Prior Relevant Experience as a supervisor - Preferred

Additional Requirements

Experience managing a workforce of 12 or more employees - Preferred

Experience in gaming hospitality - Preferred

Experience in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Able to effectively communicate in English, in both written and verbal forms
Ability to read and write

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

It is the primary responsibility of the Retail Store Supervisor to assist and support the management team in the daily shift operations and responsibilities while exhibiting and emulating S.H.O.W Service basics and WESELL behaviors.

Principal Duties & Responsibilities

Elevate the guest experience by ensuring stores are properly staffed, stocked, organized and using S.H.O.W. Service basics

Provide timely resolution to guest issues by hearing their story and owning the experience

Communicate with store management issues such as: price discrepancies, merchandise levels, RTVs, and salvages

Create defining moments to sales staff by coaching, training on WESELL and leading by example

Responsible for shift duties, transaction processes, cash handling and upholding company policies and procedures

Supervise a work environment that promotes teamwork, recognition, respect and employee satisfaction

Perform other job-related duties as requested

Work Experience

1+ Years of Prior Relevant Experience Retail experience - Required

Additional Requirements

Work varied shifts, to include weekends and holidays Required

Retail supervisory experience in a similar resort setting Preferred

Knowledge, Skills and Abilities

General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling

Able to effectively communicate in English, in both written and verbal forms

Ability to work under pressure

Ability to read and write proficiently to evaluate reports, correspondence and statistical information

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

It is the primary duty of a Retail Sales Associate II to provide our Guests with exceptional guest service, maintain a consistent brand standard and a comfortable shopping experience.

Principal Duties & Responsibilities

Engage all guests in a friendly manner using our SHOW Service Basics program to deliver WOW Moments

Assist guests with their needs and drive sales

Maintain a sales focused culture to achieve store goals

Maintain a clean and safe environment and ensure product replenishment from stock room to guarantee our guest’s ease of shopping

Own the guest’s experience and report any opportunities for improvement to Retail Management

Follow all Retail, POS, and Cash Handling procedures

Work Experience

6+ Months of Prior Relevant Experience Retail Sales experience Preferred

6+ Months of Prior Relevant Experience Cash Handling experience Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays Required

Bilingual Preferred

Experience in a similar resort setting Preferred

Knowledge, Skills and Abilities

Maintain a high level of Collaboration inside and outside of the Retail Division

Ability to operate a Retail POS system

Experience in building customer relationships and the ability to maintain and grow a client book

Able to effectively communicate in English, in both written and verbal forms

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
It is the primary responsibility of the Food/Beverage Runner to serve guests while providing courteous and prompt table side service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.

Principal Duties & Responsibilities
Greet guest in a positive, friendly manner, making them feel welcome

Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter

Describe food upon placement on the table, answering questions pertaining to the dishes

Describe menu features as needed (include changes and additions)

Communicate with expediter to ensure delivery of food to the correct table and position

Perform assigned open and closing side-work

Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service

Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area

Perform other job-related duties as requested

Work Experience

6+ Months of Prior Relevant Experience
Experience in a high volume dining restaurant as a Food Runner or Server - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Fine dining and three meal restaurant experience - Preferred

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Knowledgeable of food and menu preparation

Ability to multi-task and work well in a fast paced, team-oriented environment

Effective listening abilities with strong judgment skills

Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

It is the primary responsibility of the Supervisor F&B to assist with overseeing the Front Service staff in the various outlets

Principal Duties & Responsibilities

Make daily floor plans per shift to ensure proper rotation and coverage of stations

Review staffing, schedules and vacations; coach and train on policies and procedures; perform employee evaluations and manage all issues related to attendance records and FileNet in general

Maintain contacts with cashiers to ensure correct policies and procedures for check handling / closing are maintained by service staff

Delegate responsibilities to employees and supervise tasks to completion, correctly and on time

Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees

Keep inventory form and stocking area updated; order supplies through the IP

System and Purchasing and prepare purchase requisitions for any outlets

Inspect the food coming from support departments to assure freshness and quality; properly label and date all products to ensure safe keeping and sanitation

Analyze financial reports on a daily, monthly, and yearly basis; identify and implement cost-cutting measures and initiatives, able to contact engineering department or other vendors to repair equipment

Maintain direct communication with guests for special requests and large party reservations

Work Experience

2+ Years of Prior Relevant Experience Supervisory experience Required

Additional Requirements

Work varied shifts, to include weekends and holidays Required

Experience working in a similar resort setting Preferred

Bilingual, English as the primary or secondary language Preferred

Knowledge, Skills and Abilities

High volume restaurant management or supervisory experience

Able to effectively communicate in English, in both written and verbal forms

Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

As a Front Desk Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Principal Duties & Responsibilities

Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics

Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs

Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests

Partner with Housekeeping and other related departments to meet guest expectations and special requests

Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures

Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish

Perform other job-related duties as requested

Work Experience

6+ Months of Prior Relevant Experience Cash handling experience Preferred

1+ Years of Prior Relevant Experience Face to face guest service experience
Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays Required

Bilingual, with English as the primary or secondary language Preferred

Experience in a similar resort setting Preferred

Experience in sales Preferred

Knowledge, Skills and Abilities

Able to effectively communicate in English, in both written and verbal forms

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Knowledge of accommodations room capacities and amenities

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

As a Customer Care Coordinator, you will set the stage for guest experience with your welcoming voice and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities

Assist guests with booking Hotel (Casino, Transient, and Convention) room reservations, restaurant reservations, entertainment and special event reservations; offer information about the resorts, their amenities and the surrounding area

Assist Player Development staffs (Slot and Table Casino Hosts) in completing all reservations and various complimentary considerations

Answer inbound telephone calls in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex hotel, dining, event and entertainment reservations for VIP customers

Ensure that customer requests for reservations and other services are met and confirmed within the guidelines established by management

Sense and exploit up-sell opportunities where appropriate, always attempt to cross-sell in cases when a specific request cannot be met

Escalate difficult and complex situations to Team Leaders as they arise

Work with Quality Coaches and Team Leaders to evaluate individual performance and make efforts to improve performance where the need has been indicated

Provide Team Leaders with important observations gathered from many customer interactions, offering suggestions to improve process, product or service offerings

Work Experience

1+ Years of Prior Relevant Experience Experience in a similar call center
or a customer service position - Required

Additional Requirements

Work varied shifts, to include weekends and holidays Required

Experience in a similar resort environment Preferred

Experience working with Opera, LMS, and/or ACSC Preferred

Knowledge, Skills and Abilities

Able to effectively communicate in English, in both written and verbal forms

Ability to work under pressure

Ability to read and write

Perception and awareness of individual needs and the ability to handle all situations calmly and professionally

Ability to multi-task and work well in a fast paced, team-oriented environment

Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Knowledge of accommodations room capacities, amenities, reservations and player tracking systems (e.g. LMS, ARTS, ACSC)

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

Primary Purpose:
As a Bartender, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non‐alcoholic selections as well as maintaining the appearance of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities
Make and serve alcoholic and non‐alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed

Clean equipment, tools, and supplies and ensure equipment is in good working order; including, cleanliness, sanitation and appearance of the bar

Knowledgeable of menu items, liquor brands, beers and non‐alcoholic selections available

Ring poured or served beverages, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork

Provide Apprentice Bartender and Bar Porter with training and mentoring on overall function of the bar, guest service and bartending

Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar

Resolve guest complaints within scope of authority; otherwise refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Perform other job‐related duties as requested

Required for All Jobs
Performs other job-related duties as requested
Proof of eligibility to work in the United States

Work Experience
Experience Experience Details Required/ Preferred
2+ Years of Prior Relevant Experience
Experience in a bar or similar environment Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays

Experience working in a similar resort setting

Knowledge, Skills and Abilities

Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment

Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes

Able to take initiative and exhibit flexibility

Highly motivated and energetic personality

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

It is the primary responsibility of the Model Cocktail Server to expedite guests' drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.

Principal Duties & Responsibilities

Provide and expedite beverage orders for guests

Maintain cleanliness and stock of assigned area, side station, tables, and POS station

Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue

Actively use social media to engage the guest in an immersive and interactive experience

Collect money and follow all proper cash handling and comp procedures

Focus on the development of a personal clientele list

Maintain assigned wardrobe and/or costumes in accordance with established standard

Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Assist management with training and mentoring new employees as requested

Additional Requirements

Work varied shifts, to include weekends and holidays Required

Two (2) years’ experience as a cocktail server in a similar high-volume bar or nightclub Preferred

Modeling experience Preferred

Experience working in a nightclub and/or entertainment venue Preferred

Food and beverage/cocktail service experience Preferred

Experience using social media platforms Preferred

Bilingual, with English as a primary or secondary language Preferred

Knowledge, Skills and Abilities

Knowledgeable of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes

Able to wear designer clothing with flair and techniques associated with modeling industry requirements

Posture, gestures, movement and walking should reflect the innovative fashion industry aesthetics

Knowledge of health, safety and sanitation regulations

Knowledgeable of computers and Point of Sale (POS) systems

Able to effectively communicate in English, in both written and verbal forms

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Primary Purpose:
It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

Principal Duties & Responsibilities
Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management

Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and
dress code of the restaurant

Greet guests promptly as they enter the restaurant

Answer phones, keep accurate count of reservations and handle reservation book

Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition

Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service

Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them

Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Work Experience

2+ Years of Prior Relevant Experience
Experience in a restaurant as a dining host - Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Experience with Open Table system - Preferred

Experience working in a similar resort setting - Preferred

Knowledge, Skills and Abilities

Ability to take initiative and exhibit flexibility

Able to sit, stand, walk, climb, crawl, kneeling, crouching, balance etc. for extended periods

Knowledge of health, safety and sanitation regulations

Able to effectively communicate in English, in both written and verbal forms

Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with
departmental and property policies, practices and procedures.

Principal Duties & Responsibilities

Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle

Monitor alarm system and surveillance cameras

Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees

Act as a first responder in emergency situations

Perform gaming drops/transactions, including carrying drop boxes and chip carriers

Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences

Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios

Render appropriate first aid to injured persons and following established protocol for reporting injuries

Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures

Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid,

CPR/AED training/drill as a condition of employment

Maintain proficiency in the use of all assigned equipment

Work Experience

1+ Years of Prior Relevant Experience Customer service experience Required

Additional Requirements

Previous security, military, or law enforcement experience Preferred

Previous experience working in a similar resort setting Preferred

HR218 qualification Preferred

Knowledge, Skills and Abilities

Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques

Ability to participate in all evacuations procedures to aid guests and employees during an emergency

Ability to operate assigned equipment

Ability to learn, demonstrate proficiency and effectively use various computer software

Candidates will be required to satisfactorily pass a security officer academy training course

As a Pool Guest Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Principal Duties & Responsibilities
Welcome guests to the pool and the MGM Resorts family by providing memorable service, anticipating guest needs, assisting with seating, cabanas or general pool information

Respond to and resolve guest complaints, exceed guest expectations and provide other supporting services

Complete opening/closing duties while maintaining the appearance of the pool deck throughout the shift, assist with desk and towel duties, assist with setting up cabanas, maintain the appearance of the pool deck throughout the shift including straightening chairs, collecting soiled towels and trash, moving chairs, and all other duties

Provide CPR or first aid if needed and follow emergency protocols

Participate in pool safety programs, training, and ensure overall guest safety

Work Experience

1+ Years of Prior Relevant Experience Preferred

Additional Requirements

Experience as a Pool Guest Attendant or Lifeguard Preferred

Experience in a similar resort setting Preferred

Knowledge, Skills and Abilities

Able to effectively communicate in English, in both written and verbal forms

Ability to multi-task and work well in a fast paced, team-oriented environment

Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

Effective listening abilities with strong judgment skills

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Maintain a professional, neat and well-groomed appearance adhering to company standards

As a Cook, you will be responsible for skillfully applying culinary techniques. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Principal Duties & Responsibilities

Maintain solid knowledge of food products and skillfully apply culinary techniques

Identify and safely use kitchen equipment

Restock kitchen supplies and food items required for service

Properly label and date products to ensure safekeeping and sanitation

Maintain solid menu knowledge and attention to detail with plate presentation

Assist kitchen leadership and staff in execution of service

Maintain solid knowledge, understanding and preparation of base sauces, stocks and soups

Work as a team, assist all guests needs and inquiries

Work Experience

2+ Years of Prior Relevant Experience Experience in a similar resort
setting Preferred

1+ Years of Prior Relevant Experience Experience as a Cook Preferred

Additional Requirements

Work varied shifts, to include weekends and holidays Required

Formal Culinary training Preferred

Knowledge, Skills and Abilities

Knowledgeable of weights, measures and various cooking techniques

Knowledge of knives and knife skills, standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, coolers, slicers, beverage machines, Cryovac machine and smallwares

Knowledge of health, safety and sanitation regulations

Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts