Student Assistance Resources

Student Assistance Resources helps identify appropriate steps to obtain assistance with your learning success. Use this information to determine what to do:

  • you have a disability and need accommodations to be successful in your courses;
  • there is a disruption in your learning; or
  • you need help handling medical incidents that may interfere with your studies, including a COVID-19 diagnosis.

Communication and appropriate actions are important in succeeding as a Stockton student.


Requesting ADA Accommodations

The Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act provides reasonable accommodations to students with disabilities to facilitate an equitable learning experience.

1. Contact the Learning Access Program

The Learning Access Program (LAP) will discuss your learning needs to determine reasonable accommodations for each of your courses. During the COVID-19 pandemic, LAP appointments are conducted virtually. It is the student’s responsibility to initiate this process. When learning accommodations are registered, they take effect once your instructor has the accommodation letter; thus, meet with the Learning Access Program as soon as possible and the office will provide detailed information for you.

Learning Access Program

2. Discuss accommodations with your course instructor early in the semester

After meeting with the Learning Access Program (LAP), provide the accommodation letter and talk to your instructors for each course. You are not required to release personal diagnoses or medical or disability information to your instructor, but you may share what makes you feel comfortable.


Students Requesting COVID-19 Assistance

Students who contract COVID-19 may not come to campus for class, programs or services. If self-isolating or illness will impact your ability to participate in class, follow these action steps.

1. Contact your instructor immediately

You are not required to release medical information to your instructor, but you may share what makes you feel comfortable. Use the instructor’s preferred method of communication (typically listed in the syllabus) to inform the instructor that you will be missing class or you are having difficulty with assignment completion. The sooner you contact the instructor and open lines of communication, the better the instructor can understand your situation and offer learning support. Your instructors may contact the Office of Care & Community Standards. A member of that office will email you if this has occurred.

Instructors: Contact the Office of Care & Community Standards, if necessary by filling out the Early Alert Form.

2. Contact Care & Community Standards

In the event of an extended course absence (more than 2 weeks of class) or a medical emergency, regardless of the attendance policy in your course, contact your instructor and the Office of Care & Community Standards. If you need to speak with someone at Stockton about a medical related disruption in your learning, it is always advisable to contact the Office of Care & Community Standards. Faculty also have the prerogative to recommend a student withdraw from a course up to week 11 of the term if he or she is not making academic progress

Care & Community Standards

Students who are diagnosed with COVID-19

1. Report

Please report this information on the Stockton Health Pledge.

  • Choose “I do not agree” on the initial screen.
  • Choose “I have tested positive for COVID-19 in the past 14 days and have not been cleared by a medical provider.”
  • Choose any other appropriate boxes. Based on the boxes selected, the steps for students to follow will be listed on the Stockton Health Pledge.

Stockton Health Pledge

2. Contact your instructor immediately if you need to alter your coursework due to COVID-19

You are not required to release medical information to your instructor, but you may share what makes you feel comfortable. The sooner you talk to your instructor and open lines of communication, the better. Ask your instructor for options for continuing your courses if you are unable to meet assignment deadlines due to COVID-19. Contact the Wellness Center and Office of Care and Community Standards who will provide notification to your instructors. If you need learning assistance as a result of COVID-19, contact the Learning Access Program.

Wellness Center

Learning Access Program

3. Attendance

Depending on your symptoms and the modality of your course, you may wish to keep attending course remotely. If you are unable to do so given your symptoms or the modality of the course/s, contact your instructor to request an alternate assignment, extension, or other course adjustment. If you need additional support, contact the Office of Care & Community Standards for assistance.

Care & Community Standards

4. Academic Calendar

Be mindful Stockton's academic calendar, specifically the course drop with refund dates and withdrawal dates. The appeal deadline for late or medical withdrawals, which allow withdrawals from courses after the published deadlines only in extraordinary circumstances, is 20 calendar days after the term ends.

View the Academic Calendar