Resetting your Proxy PIN

Proxy users can manually request a PIN reset as long as the student used your email address when setting up your account.


Visit the Proxy login page and initiate a PIN reset:

Sample email showing PIN and Login link
Step 1: Visit the proxy login page, enter your email address, then click the forgot pin button.
Pin reset email
Step 2: If your email address matches an account you will receive an email with your new pin and a login link.
reset pin screen
Step 3: Upon first login you will be required to create a new PIN for future access.


If your email is not recognized:

If your email is not recognized by the system,  please contact the student to verify the email address used when your proxy account was created.

Instructions for students to add a proxy user.