Getting Started

Installing and Configuring the VMware Horizon Client

FACULTY/STAFF NOTE
Faculty and Staff require a second factor authentication token to be provisioned before connecting to VDI. To begin the token provisioning process fill out the Remote Access Request Form.

Remote Access Request Form

Client Setup Instructions

Start by downloading the Horizon client for your computer using the download links provided on this page. If you're unsure if you have a 32 or 64 bit version of windows use the 32 bit installer.

VDI Client Download

Save and run the installer, your prompts will vary depending on the web browser you're using. Internet Explorer will ask if you want to "run or save", click run. Google Chrome will automatically start the download and show the download status at the bottom of the web page. Use the downward pointing carrot to open the context menu which will allow you to open the file. Mozilla Firefox will begin the download automatically in the downloads folder, use the "downloads" button in the upper right corner to view the status of the download, when finished double click on the download to run the installer. Microsoft Edge will automatically start the download and prompt to run when the download is complete.

 

You may receive a prompt from User Account Control asking if you would want to allow the program to make changes to your computer, click "Yes",

 

View UAC

 

Click on I Agree & Install to accept the license agreement and to start the install process.

The install will want the address of the connection server. Faculty and Staff will want to use fsview.stockton.edu where Studentswill want to use acview.stockton.edu. Enter the appropriate default client server address and click "Next".

 

Default Server Connection

 

The next page will allow you to configure single sign on options, leave all of the default settings and click "Next".

 

Single Sign On

 

Finally, the install wizard will ask where you would like to put application shortcuts. We recommend that you leave the default settings and click "Next".

 

Configure Shortcuts

 

Click "Install" to complete the Horizon client installation.

 

Ready to Install Client

 

When the install is complete you will be presented with a dialogue to notify you, click "Finish" to continue.

 

Complete Setup

 

You will then be prompted to restart you computer to complete the install. Click "Yes" to preform the restart and finish the installation.

 

Restart

 

After a restart you will see the client shortcut on your desktop, double click on the shortcut to start the program.

 

Client Icon

 

The connection server you see when you start the program will depend on which server you input during the setup. Faculty and Staff will see "fsview.stockton.edu" and students will see"acview.stockton.edu". Click on the available server to initiate an connection to a virtual desktop.

 

Connection to servers

 

Faculty and Staff will be prompted to accept our Terms of Servicebefore connecting. Faculty and Staff will also have to authenticate with their second factor first before entering their goPortal credentials. Students will only have to enter their goPortal credentials to login.

 

Log in

 

Once connected, click on the desktop icon to start a session.

 

ACView Client Access

 

Start by downloading the Horizon client for your computer using the download links provided on this page. Apple users only have one client to choose from, the OS X installer.

VDI Client Download

The installer will being a download and drop the installer into your downloads folder. When finished, click on your downloads folder on your system doc to view the download. Double click the download to begin the install.

 

Download folder

 

The installer will ask you to accept the End-User License Agreement, click "Agree" to continue.

 

OSX Installer Agreement

 

The installer will ask you to drag the VMware Horizon client icon from left to right into your Applications folder

 

OSX Installer

 

When you drag the icon over the package will start installing the application, you will be presented with a dialog window showing the install status.

 

Installing client to OSX

 

When the install is finished your application folder will open in finder and display the icon for the application. Double click on the icon to being the client configuration process.

Client icon

 

Your system will warn you that the application was downloaded from the internet and ask you if you wish to proceed, click on the "Open" button.

 

OSX Opened

 

Next, the client will ask you if you want to enable USB and Printing services, we recommend that you do. Click continue and enter your password to continue the client configuration.

Start Remote USB

 

The client will then want the address of the connection server.Faculty and Staff will want to use fsview.stockton.edu whereStudents will want to use acview.stockton.edu. Enter the appropriate connection server address and click connect.

 

Enter Name of Connection Server

 

Click on the available server to initiate a connection to a remote desktop.

 

Connection Servers

 

Faculty and Staff will be prompted to accept our Terms of Servicebefore connection. Faculty and Staff will also have to authenticate with their second factor first before entering their goPortal credentials. Students will only have to enter their goPortal credentials to login.

 

Login to Client in OSX

 

Once connected, click on the desktop icon to start a session.

 

Server Access

Start by opening up the app store application and search for "horizon view". A link to the app store listing can be found here.

 

IOS App

 

The application is free, tap the "GET" button.

 

IOS App Store

 

Tap the "INSTALL" button to start the download.

 

IOS App install

 

During the install there will be a status wheel that will slowly fill to display the install progress.

 

Client installing

 

When the install is complete the status wheel will change to a "OPEN" button, tap the "OPEN" button to begin configuring the application.

 

iOS Open Status

 

On the first run the application will prompt for a connection server address. Faculty and Staff will want to use fsview.stockton.eduwhere Students will want to use acview.stockton.edu. A server description is not necessary, when finished tap the "Add Server" button.

 

iOS Server Setup

 

The application will display the connection servers available depending on which one you entered in the previous step. Tap the connection server to log in.

 

Connect to server

 

Faculty and Staff will first have to accept the Terms of Service and enter their second factor authentication before their goPortal credentials. Students will only have to enter their goPortal credentials to sign in.

 

iOS Authentication

 

Once connected, click on the desktop icon to start a session.

 

Start iOS Desktop

Start by opening up the play store application and search for "horizon view". A link to the play store listing can be found here.

Play Store

 

The application is free, tap the "INSTALL" button to being.

 

Click to install app

 

The application will ask for you to accept the level of access required to run the application, tap "ACCEPT" to start the install.

 

Install app

 

When the install is complete tap on the "Open" button to begin the client configuration.

 

Open app to start client configuration

 

On the first run the application will prompt for a connection server address. Faculty and Staff will want to use fsview.stockton.eduwhere Students will want to use acview.stockton.edu. A server description is not necessary, when finished tap the "Connect" button.

 

Enter server address

 

The application will display the connection servers available depending on which one you entered in the previous step, tap the connection server to log in.

 

Tap server to log in

 

Faculty and Staff will first have to accept the Terms of Service and enter their second factor authentication before their goPortal credentials. Students will only have to enter their goPortal credentials to sign in.

Server Authentication

 

Once connected, click on the desktop icon to start a session.

 

 Tab icon to start desktop

 

This setup was done with Ubuntu 15.04 x64, different distributions may require further steps to complete the install. Start by downloading the appropriate linux client for your system. If you're unsure if you have a x86 of x64 system run the command "uname -m", if it returns x86_64 you have a x64 bit system.

Linux Client Download

Firefox, the default browser in Ubuntu, will prompt to save the package, click save.

 

Linux download

 

When the download is complete it will pop up in a context window under the download icon. Close Firefox and open up your terminal to the directory where the installer was downloaded to. By default this is in ~/Downloads, if you saved it else where you'll need to change to that directory instead. If you saved the file in the default directory run "cd ./Downloads/".

 

Install process

 

Next, you need to change the attributes of the package to make it executable. Run the command "sudo chmod a+x VMware-Horizon-Client-[version of client].bundle"

 

Install process

 

Initiate the install GUI by opening the package. Run the command "sudo ./VMware-Horizon-Client-[version of the client].bundle"

 

Install process

 

The GUI for the installer will start, accept the license agreement and click the "Next" button to continue.

 

License Agreement

 

The installer will want you to select the install options, we recommend that you leave the default options selected and click the "Next" button.

 

Install options

 

The installer will ask for a confirmation of install options, click the "Next" button to continue the client setup.

 

Begin install

 

When the install is complete check the box to register and start installed services after the install and click the "Close" button.

 

Install done

 

From the terminal run "vmware-view -s connecitonserveraddress".Faculty and Staff will want to run "vmware-view -s fsview.stockton.edu" where Students will want to run "vmware-view -s acview.stockton.edu". After running the command the Horizon client will start pointing to the approprate connection server. At this point you can click on your launcher and lock the application to the launcher.

 

Launch server

 

When logging into the connection server Faculty and Staff will be prompted to accept our Terms of Service before connection. Faculty and Staff will also have to authenticate with their second factor first before entering their goPortal credentials. Students will only have to enter their goPortal credentials when logging in.

 

Linux authentication

 

Once connected, click on the desktop icon to start a session.

 

Connect to desktop

 

Start by opening the chrome web store and searching for "Horizon View". A link to the chrome web Store listing can be found here.

Connect to Chrome web store

Click on the link to "ADD TO CHROME" to begin the installation process. The application will as you to accept the level of access required to run the application. Click "Add app" to continue.

Start install

 

During the install the application tray will appear and show an install status bar, when the bar is full click on the VMware Horizon Client icon to start the configuration process.

 

Start configuration process

 

The client will prompt for a server address Faculty and Staff should use fsview.stockton.edu where Students will want to useacview.stockton.edu. A server description is not necessary, when finished click the "Connect" button.

 

Enter server address

 

Faculty and Staff will first have to accept the Terms of Service and enter their second factor authentication beffore their goPortal credentials. Students will only have to enter their goPortal credentials to sign in.

 

Authentication

 

Once connected, click on the desktop icon to start a session.

 

Connect to desktop

 

We recommend using the VMware Horizon Client whenever possible because it will provide enhanced features the HTML Access cannot provide. Although many different mobile web browsers support access to VDI some features may not work properly. For instructions on how to configure your mobile device with the VMware Horizon app see the instructions above for Android and IOS.

On a web browser that supports HTML5 navigate to http://vdi.stockton.edu. Faculty and Staff should use the Faculty & Staff link, Students should use the Student link.

The link will bring you to a page which will ask if you want to either download the client or run the VMware Horizon HTML Access. Click on the HTML access link on the right.

VDI Startup Page

Faculty and Staff Access

  1. Faculty and Staff will be prompted to accept our Terms of Service before connection.

    VDI Agreement

  2. Faculty and Staff will also have to authenticate with their second factor first before entering their goPortal credentials.

    VDI login

  3. Then provide the system with their Stockton password

    VDI Password Prompt

Students Access

  1. Students will only have to enter their goPortal credentials to login.

     VDI Student Login

Once connected, click on the desktop icon to start a session.

 Connect to desktop